Are you looking for a position where your outgoing personality can shine? If so, we have a job for you!
We are seeking an in-office BILINGUAL Customer Service Representative to join our team! You will be responsible for answering and transferring high-volume / busy calls, answering client questions, and scheduling appointments. Monday – Friday
Responsibilities:
- Answering high-volume calls
- Schedule client appointments
- Answering client questions
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the services provided
​Qualifications:
- Previous experience in a call center/customer service setting preferred
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
To apply for this job email your details to info@royalpersonnel.com
